Start here
Most issues are resolved by reopening Talewick with a stable internet connection. Story generation continues on Talewick’s servers if you leave the generation screen; the Library tile will show its progress.
Stories and credits
- A story credit is used when the server accepts a generation request.
- If generation permanently fails, the credit is returned automatically.
- Open Library to find ready, generating and favourite stories.
- Sign in with Apple to keep stories and family settings available after reinstalling.
Subscriptions
Talewick subscriptions are billed and managed by Apple. Cancelling stops the next renewal; access continues until the end of the paid period.
Manage App Store subscriptions
Restore family settings
If a signed-in profile is missing after reinstalling, confirm that you used the same Apple account, then sign out and sign back in once. Guest-only profiles remain on the original installation unless they were linked by signing in.
Privacy and deletion
Open Settings → Privacy to delete stories or the full account. See the Talewick Privacy Policy for details.
Before retrying a failed story: check the Library first. If the tile still says generation is in progress, it is safe to leave the app and return later.